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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Schuler

Brenda Schuler

October 4, 2024

5  out of  5
rating by Brenda Schuler
"Arnold found me a rate that I could afford with many discounts. He was patient, curtious and very professional. Id give him 10 stars ifi could. Thanks Arnold."
We responded:
"Brenda, Thanks so much for allowing me to help you with your auto insurance. More importantly thank you for taking the time to leave a review!"
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ofl channel

September 17, 2024

5  out of  5
rating by ofl channel
"Hannah provided ms Stephanie with prompt and proper service her friendly attitude and willingness to help were much appreciated we will definitely be sending her a lot more business!!"
We responded:
"Thanks for recognizing Hannah. Hannha loves creating an excellent experience and helping customers with their insurance needs."
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Angel Cordon

September 16, 2024

5  out of  5
rating by Angel Cordon
"Mandy did a great job explaining how my insurance policy works and she gave me very helpful tips on lowering the monthly cost."
We responded:
"Angel, Thanks for acknowledging Mandy's passion for helping people. Insurance can be a mundane and frustrating to understand and Mandy has a knack for making it simple."
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Yaylin Medina

September 12, 2024

5  out of  5
rating by Yaylin Medina
"Mandy is very professional and does her best for clients at all times!"
We responded:
"Yaylin, Thanks for the kind words. Mandy strives for excellence."
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Nick Myrhow

September 9, 2024

5  out of  5
rating by Nick Myrhow
"Have had nothing but amazing experiences. From personalizing a policy for me to helping me get it lower then every insurance I’ve had. They’ve been nothing but helpful on the phone if I have a question or want anything changed. Have been nothing but friendly and personal. Thankful for you guys 100x over."
We responded:
"Nick, Thanks for the kind words. We strive to exceed our customers' expectations"
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Paul Cantu

September 5, 2024

3  out of  5
rating by Paul Cantu
"This location is managed by shannon cantu who recently received her bachelors from N U C. They employ very astute individuals that are friendly, knowledgeable, caring and ready to answer any questions about your insurance needs. You won't regret your decision to come here for all of your insurance concerns. As of 8/15/24 Shannon no longer works at this location. She has moved on due to having discrepancies with her pay or lack of receiving the appropriate amount due to her! So she is working remotely for an agent out of state."
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Sidney G

September 3, 2024

5  out of  5
rating by Sidney G
"I’d like to thank State Farm and my agent Hannah ,she was very kind and respectful ,professional. Also she did everything that I was asking and I just wanted to say what a great agent she is and thank you respectfully Pamela G. Hannah was a great agent and I standby what I said about her as far as this place I learned a month later that they terminated me. When I called, nobody had an answer of why they gave me this number to call and when I called that number they didn’t understand why they wanted me to even call them that they said I needed to talk to somebody at the agency. Well, I called back there again, waiting to speak to Arnold who I’ve never got to speak toYet Did not get a phone call back. So now what I have to say is the agents are great but the owner who runs it or whoever runs it does not do their job. I am going to be 60 some years old. I’ve had one ticket no accidents but yet they terminated me. I am waiting on an explanation and I’m sure it will not be received by the manager or the owner or whoever runs that place. The agents and all the gals that I talk to their wonderful and great my recommendation for you ladies are find another place to work."
We responded:
"Sidney, Thanks for your kind words. Hannah works hard to deliver a professional experience."
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Gonzalez Brandi

August 28, 2024

5  out of  5
rating by Gonzalez Brandi
"Very professional excellent customer service"
We responded:
"Brandi, Thanks for the review. We strive to meet or exceed your expectations!"
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lalo velasquez

August 19, 2024

5  out of  5
rating by lalo velasquez
"If you need assistance with your insurance Mandy is the person to talk to. She is very helpful and knowledgeable. She helped me lower my rate without sacrificing much on my policy. I would recommend her to anyone that has questions on their insurance or is looking to switch. Great service!"
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Larry Williams

August 16, 2024

5  out of  5
rating by Larry Williams
"I had a great experience here. There’s a young lady named Chasity that helped me she was so informative and patient with me. After going back and forth on my wants and needs she found something that worked for me. When it comes to insurance of any kind, this is the place to come to. Be sure to ask for Chasity Reddick she’s amazing and will walk you through every step to get you coverage that works for you and your family."
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Jacque K

July 31, 2024

5  out of  5
rating by Jacque K
"Thank you Raheem for such outstanding Customer Service. This young man introduced himself to me, and gave me one of his business cards. Our insurance policy was up for renewal so I gave him a call the following day. This young man is professional and very well spoken. We are now a part of the State Farm family. I strongly recommend this agency for all your insurance needs. Once again. Thank you Raheem. Reggie K."
We responded:
"Jacque, Thanks for the review. Raheem strives to provide an excellent experience for all of our customers. Raheen loves helping customers with their insurance needs!"
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B M

July 26, 2024

5  out of  5
rating by B M
"Shannon offers great service and very nice. Thank you for your help on insurance quotes!"
We responded:
"BM. Thanks for your review, Shannon is very helpful and knowledgeable!"
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CLAUDIA JONES

July 22, 2024

5  out of  5
rating by CLAUDIA JONES
"The insurance agent Raheen helped me with every problem that I had and was amazing throughout the whole process, I will definitely recommend this insurance to anyone!"
We responded:
"Claudia, Thanks for the kind words about Raheen . He loves helping people."
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Idovic Benoit

July 16, 2024

5  out of  5
rating by Idovic Benoit
"Arnold and his team was amazing in helping me save money on auto insurance, life insurance and health insurance. They are the best!"
We responded:
"Idovic, Thanks for taking the time to leave a review. I am thrilled we were able to help protect you and your family."
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Shalaya Hagen

July 16, 2024

5  out of  5
rating by Shalaya Hagen
"Raheen recommended this office and helped me and my auntie save loads of money off our old policy with a better policy I would recommend you to give them a call if you just so happen to be in the market looking for better insurance."
We responded:
"Shalaya, Thanks for the reply. Raheen, is a valuable asset to the office!"
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Caitlin Nicole

June 27, 2024

5  out of  5
rating by Caitlin Nicole
"Hannah is extremely professional and kind. She was very helpful and profficient."
We responded:
"Caitlin, Thanks for the feedback. Hannah always stives to provide exceptional service."
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Shelby Derrick

June 19, 2024

5  out of  5
rating by Shelby Derrick
"After our insurance sky rocketed with another company- the search for new auto insurance started and ending quickly once we found Arnold Thompsons office. They gave us unbelievably good rates, were quick, efficient and have great customer service. Shannon has had to help me with a few other things along the way and has been great at getting back to me, no matter the time of day. Cannot recommend them enough! Thank you Arnold Thompson and Shannon Cantu!"
We responded:
"Shelby, Thanks for your feedback, Shannon loves helping customers and always stives to provide exceptional service."
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Adrian

May 23, 2024

5  out of  5
rating by Adrian
"The level professionalism, and eagerness to help and answer questions you may have goes unmatched! See for yourself"
We responded:
"Adrian, Thanks for your kind words and taking the time to provide valuable feedback"
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Michael

May 23, 2024

5  out of  5
rating by Michael
"Shannon cantu Is amazing she got me bundled up package deal could not beat the prices anywhere else highly recommend if you’re looking for great coverage and good pricing. Great customer service."
We responded:
"Michael, Thanks for your feedback recognizing Shannon. "
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London Fripp

May 21, 2024

5  out of  5
rating by London Fripp
"Recently switch to State Farm and want to thank Shannon for making the process so easy"
We responded:
"London, Thanks for your feedback! Glad we could help you with auto insurance!"
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Derria K

April 24, 2024

5  out of  5
rating by Derria K
"I recently switched over to State Farm, from previous insurance company. After taking weeks looking for a better quote, and I couldn’t be any happier with my decision. Jakeria was such a HUGE help, and stress reliever. She made sure I had all the coverage I needed, very informative about the discounts that was offered to me. I can’t thank her enough, life is so much better now with her as my insurance agent. If you’re looking for better rate, hit my girl up. I promise she won’t disappoint!"
We responded:
"Derria, Thanks for allowing us to serve your insurance needs!"
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jamon jones

April 24, 2024

5  out of  5
rating by jamon jones
"Hannah was a very helpful and resourceful agent when talking to her over the phone. She was able to break down the business and explain the different auto coverages that you all over and helped me in understanding life insurance on a simpler scale."
We responded:
"Jamon, Thanks for your review, Hannah loves her job and helping people."
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Rodney Eakes

April 24, 2024

5  out of  5
rating by Rodney Eakes
"Shannon was very helpful and patient with me in helping me setup my vehicle insurance with State farm! She was very kind and patient with me explaining how the State farm car monitoring and trip recording cell phone application worked since I was new to this kind of technology. She was also patient, helpful, and kind in helping me set up a bank account with US bank to save some more money with my State farm insurance! A big thumbs up to Shannon with State farm. Thank you, Rodney Eakes"
We responded:
"Rodney, Thanks for your review. Shannon is very patient and extremely passionate about her job."
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Patriot1 (Patriot1)

April 24, 2024

5  out of  5
rating by Patriot1 (Patriot1)
"Very friendly people and I enjoyed my meeting with them."
We responded:
"Patriot1, Thanks for the response. We aim to please . "
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Darielle Hogan

April 20, 2024

5  out of  5
rating by Darielle Hogan
"I recently started an auto insurance policy with State Farm & want to say THANK YOU to Jakeria! She was 10 steps AHEAD of me. Literally found everything I had with my prev. auto insurance comp. & input it into State Farm’s system to get me a quote. I didn't feel pressured, she was patient with me, & answered every question I asked. Her customer service is exceptional & if I had to do it all again with her, I WOULD!"
We responded:
"Danielle,' Thanks for starting your auto insurance policy with us. More importantly ,thanks for recognizing Jakeria. She is one of the best!"