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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eduardo danza

December 4, 2025

5  out of  5
rating by eduardo danza
"Maze was very helpful. Great service and support"
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Jean Marie McClellan

December 2, 2025

5  out of  5
rating by Jean Marie McClellan
"Mason was awesome setting up my new car insurance policy. He saved me money😊 Very professional guy !!"
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James Brooks

November 12, 2025

5  out of  5
rating by James Brooks
"Mandy has been super helpful, she is very personable and knowledgable."
We responded:
"James, Thanks for the review. Mandy, prides herself on exceeding expectations!"
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frank doran

November 11, 2025

5  out of  5
rating by frank doran
"Made was extremely helpful in getting be a great deal on my auto and home insurance. He was very knowledgable efficient and pleasant! Highly recommend his services!"
We responded:
"Frank, Mase will appreciate your kind words. Mase takes delight on providing an excellent customer experience."
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Q Morris

November 11, 2025

5  out of  5
rating by Q Morris
"My insurance agent Mase was amazing to work with! He took the time to explain all my options clearly and made sure I got the best coverage for my needs. Excellent customer service — responsive, and knowledgeable. Highly recommend! StateFarm is the place to go for all your insurance needs."
We responded:
"Thanks for the sincere review. Mase is dedicated to empowering customers to make the right choices for their insurance needs."
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Angel Ocasio

November 10, 2025

4  out of  5
rating by Angel Ocasio
"The atmosphere is amazing and the customer service is top notch Josh was extremely helpful and extremely reliable and he took time to explain things to me that I didn’t understand I truly recommend him if u need to talk to a representative Josh is the man thank you"
We responded:
"Angel, Thanks for the feedback!"
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Jerry Tonner

November 7, 2025

1  out of  5
rating by Jerry Tonner
"Got my name wrong and after two. Calls it did not get corrected My.name is Gerald W Tonner"
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Cheryl Pollard

November 5, 2025

5  out of  5
rating by Cheryl Pollard
"Josh was very helpful on what I needed for coverage on my vehicles"
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Amable Santiago Andres

November 5, 2025

5  out of  5
rating by Amable Santiago Andres
"Great service, thank you to Grace Griffs she's really nice and knowledgeable she went about and beyond to explain me about my coverage. I really recommend this agency."
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Marie Papalia

October 31, 2025

5  out of  5
rating by Marie Papalia
"I had the pleasure to speak with Grace today. She was a kind, sweet & knowledgeable agent on the other end of the line & helped me so much with my car insurance needs. She ended up giving me a much better plan & rate that I ended up switching my insurance co. to State Farm. Thank you so much Grace for literally making my day!!"
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crystal Williams

October 28, 2025

5  out of  5
rating by crystal Williams
"Grace was very friendly & kind and welcomed us right away. We were in a pinch with a vehicle broken down and needed to make some decisions. She explained everything very well and answered all of our questions..... I had alot, as we are trying to find our best option for our family. She took care of our needs and offered us great services 👍 for this we are so thankful. This took the stress off of us and put us at ease. We look forward to continuing with our state farm agent Arnold Thompson !!!!🙂"
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Tommy Eng

October 24, 2025

5  out of  5
rating by Tommy Eng
"Mase is awesome.If you ever need insurance he is the person to contact. Thank you very much"
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Ramiro Franco

October 21, 2025

5  out of  5
rating by Ramiro Franco
"Joshua me ayudo a facilitar mi seguro de auto muy buen servicio"
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Dominick Morra

October 21, 2025

5  out of  5
rating by Dominick Morra
"Grace was amazing she helped me get a better rate for my vehicle insurance, very helpful, nice, and respectful"
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Perla Collet

October 17, 2025

5  out of  5
rating by Perla Collet
"So let me start with this I have been paying almost 350 a month for insurance with another company (which is MORE than my actual car). A few months ago I had a leak in my car and was stranded and had to pay almost 300$ for a tow because we didn’t have any coverage for that. I was pissed. So much money for nothing. Fast forward to yesterday I went looking for a new company and Mase helped me the whole way, he is literally my hero. He got both of my cars insured for both me and my husband, roadside assistance, rental coverage, a lower deductible for damages, and even a small life policy for my family incase there was ever an accident I didn’t walk away from (Which is something I never considered). The whole time I was actually at work, I felt so bad I for the times I had to put him on hold to handle a call or customer but he was SO POLITE AND SO PATIENT. Mase was incredibly informative and even helped me cancel my current policy and get a refund. Now I am saving over 150 a month for WAY BETTER COVERAGE. I am over the moon and I have been raving to my family and friends because I’m honestly shocked, they keep telling me I sound like a State Farm commercial! #Masefromstatefarm"
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charles calloway

October 3, 2025

5  out of  5
rating by charles calloway
"Grace waa awesome at getting my auto coverage up at a great price."
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Alejandro Rivas

September 27, 2025

5  out of  5
rating by Alejandro Rivas
"Grace provided wonderful and thorough service, and was able to answer all of my questions. She took care to explain the process clearly"
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Mia James

September 18, 2025

5  out of  5
rating by Mia James
"Quick, accurate, and efficient."
We responded:
"Mia, Thanks for your comment!"
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Koko Casimiro

September 18, 2025

5  out of  5
rating by Koko Casimiro
"Amazing really understanding and nice working with them"
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YAGIRLJULI

September 8, 2025

5  out of  5
rating by YAGIRLJULI
"Customer service is out of this world! He is amazing, I wouldn’t trade the way I was helped throughout the whole process for anything. As a young person that I am, he explained to me everything and how stuff works and I am glad I was helped by him. Thank you so much Arnold!"
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Charlette

July 29, 2025

5  out of  5
rating by Charlette
"Josh. Is a very good person in helping me to get insurance . He is very patient and understanding with my service. Absolutely outstanding . Thank you. Charlotte"
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Mark Ayres

July 28, 2025

5  out of  5
rating by Mark Ayres
"Great experience! Got me switched over at such a better rate than the competitors. It was so quick and easy. Would definitely recommend Arnold Thompson."
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Diane Hart

July 16, 2025

5  out of  5
rating by Diane Hart
"The best, no question to small"
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Amy Downing

July 15, 2025

5  out of  5
rating by Amy Downing
"Josh was the person to answer the phone when I called to transfer my insurance to the state of Florida from Iowa. He was so polite and engaging over the phone. He was very knowledgeable and helpful to me!! I feel very safe having Arnold Thompson at State Farm in Winter Haven handling all my insurance needs!! Thank you so much! A++++"
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Adam Brown

June 27, 2025

5  out of  5
rating by Adam Brown
"Mandy was great helped me out! She is very organized and knows her job well!"